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valiss AI
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AI Customer Service

AI that catches what would otherwise go untouched.

Up to a fifth of inbound calls and messages are lost to after-hours timing, overflow, or capacity limits. We set up the AI that captures intent, books meetings, and qualifies leads, without ever pretending to be human.

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What we set up

Inbound, handled.

Each piece is set up independently or as a connected layer across phone, calendar, social, and your website. We are explicit about the AI being an AI, and we hand off to a person the moment anything becomes sensitive.

PHONE

AI receptionist & triage

After-hours and overflow calls answered. Takes name and number, books a callback, never asks for case details. Sets a clear opening message so callers know they are talking to a digital assistant.

CALENDAR

Booking and qualification

A booking layer that filters before reserving a slot, by type of inquiry, urgency, and fit. You only get the meetings you would have said yes to anyway.

SOCIAL

Chatbot for socials

A Messenger, Instagram, and LinkedIn responder that handles the questions that come in twenty times a day. Hands off to a human the moment a real conversation is needed.

WEBSITE

Website chat

A chat in the corner of your site that answers what visitors actually ask: hours, pricing, taking new clients, sending sensitive documents. Pulled from your own pages, with human hand-off for anything personal.

How we roll it out

Set up in two weeks, refined over four.

We start with the channel that loses you the most, usually phone. Each subsequent piece slots into the same logic.

  1. 01

    Channel audit

    We listen to a sample of recent inbound (calls, chats, social DMs) and identify the patterns. What gets asked, what gets missed, what AI can handle safely.

  2. 02

    Setup and scripts

    We build the scripts, fallback rules, and human-handoff triggers. Every flow has a clear exit to a real person.

  3. 03

    Soft launch

    Goes live on one channel first, usually phone after-hours. We monitor every interaction and adjust scripts in the first two weeks.

  4. 04

    Expansion and tuning

    Other channels added as they are ready. Monthly review of handled vs handed-off, adjusting for what we learn.

Stop losing the calls you are not picking up.

Most companies recover the cost of an AI receptionist in the first month of recaptured leads.

Book a discovery call